Success Story: Wakit Grinders(Gustavo and Esther Innovations)

Wakit Grinders is a company started by Gustavo and Esther in November 2016 in the United States. With the experience gathered by the two over the years and love for food and culinary arts, they were on a mission to curate a device for effective ingredient milling. The aim was to save time, avoid wastage, and ensure impeccable consistency and texture. After years of commitment, struggle, and dedicated field research, they succeeded in creating the device in 2018. Thereafter, G&E innovations introduced its one-of-a-kind Wakit Grinders.

Vision

Wakit Grinders is determined to revolutionize the culinary world with its passion for food. They are trying to fill the gap in the industry, due to which there is a lack of efficient tools for handling and processing condiments, spices, and dry herbs. Traditional methods, such as pestle and mortar, electric blenders, knives, or hands, are either too slow or deprived the ingredients of their nutritional value and properties. Wakit Grinders is focused on creating products that are not just efficient but also preserve the nutritional value of ingredients. 

Goals

Save Time: Milling spices, condiments, and herbs can be tiring and time-consuming at the same time. Wakit Grinders aim to create devices that are time-saving and efficient. 

Preserve Essential Nutrients: Spices, condiments, and herbs hold special nutritional values that need special cooking treatment. Wakit Grinders focuses on this area to curate intelligent appliances. 

Consistency: Good food requires practice and consistency. Now, practice can only be effective if the ingredients have certain consistency, and Wakit Grinders aims to give that consistency to the milling process. 

Waste Prevention: When a person mills spices with their hands, there is a wider scope of wastage and inefficiency. Hence, Wakit Grinders has formulated devices that prevent wastage. 

The Constant Struggle of Delivery Delays and Order Processing 

Even after devising such an innovative solution, Wakit Grinders faced several challenges. The most prominent challenge of all was that of timely fulfillment and inefficient order processing. Efficient delivery is the pillar of a successful online business; failure in this area brings customer dissatisfaction causing the downfall of the business. Following is a more detailed layout of the problems: 

Inefficiencies with Order Fulfillment: Inefficiencies with order fulfillment were their most pressing concern, as their customers were not receiving their orders on time to the correct location.

Delay in Delivery: A delay in delivery creates a mess for both the buyer and the seller, as sellers panic when buyers ask constant queries regarding their order status. 

Inventory Misplacement: Inventory tracking in real-time is not possible for sellers since they are always swamped with tasks. The same was the case with Wakit Grinders, and due to this they faced a major challenge with locating inventory. 

Order Mismanagement: Order management is an ongoing activity that needs ongoing focus. Wakit Grinders was having trouble managing various orders and their various fulfillment procedures because it involved several steps.

How did MapMyChannel help Wakit Grinders with WooCommerce and Amazon MCF Integration 

Efficient Delivery: MapMyChannel allowed Wakit Grinders to streamline their delivery services with automation and data synchronization. Now, there is no scope for manual errors and wastage of time and resources. 

Simplified Business: An online business is based on data and its timely allocation to the right places. All that is simplified with the use of MapMyChannel as it allows the seller to manage all of it on a centralised dashboard. 

Inventory Management: MapMyChannel's automated inventory updates make it simpler to monitor stock levels and prevent product misplacement. Furthermore, inventory is effectively controlled to maximize stock levels.

Order Management: Data sync is automated, due to which orders are automatically posted to the delivery partner - Amazon MCF for a streamlined order management process. This allows better service and gives way to happy customers.

Implementation and Results 

Wakit Grinders started to notice changes in their business operations and fulfillment services as they linked their WooCommerce sales channel with Amazon MCF. The obstacle preventing them from succeeding was broken.

Wakit Grinders was able to smash through this hurdle with the help of MapMyChannel, the integration application. With the right kind of assistance from automation, it facilitated the simplification of operations. This made it possible for the brand to concentrate more on its vision of satisfied and healthy consumers.

Accuracy with Order Fulfillment: Order fulfillment was their most pressing concern, solved by MapMyChannel like a pro. It automated the order fulfillment process with data synchronization, and now Wakit Grinders require minimal human interference for fulfillment. 

Streamlined Inventory: Inventory Management is streamlined and automated as well. The seller is getting real-time data updates that allow them to understand stats regarding demand and supply to maintain the optimal inventory. 

Satisfied Customers: Customers who were earlier constantly worried about their order are now well updated with tracking notifications. Also, they receive their orders on time with accuracy that keeps them happy and brings them back.